Mocha Apothecary Hemp Candle
Free standard shipping on orders over $100
We can ship to virtually any address in the United States.Standard – 4 to 8 business days
Includes 1 day for processing and 3 to 7 days for transit. Business days include Tuesday–Saturday, excluding holidays.INTERNATIONAL SHIPPING
International Shipping is currently not available.FREE SHIPPING
Moveology may offer Free standard shipping by USPS if an order of over $100 is made. Tracking numbers will be provided when items are shipped.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return online or in-store. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return for an online order, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com, or visit us in person at our store located at 215 E Main Street, Clayton, NC 27520.Damages and issues
For online orders: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gasses. Please get in touch if you have questions or concerns about your specific item.Gift Card returns
Unfortunately, we cannot accept returns on sale items or gift cards.Exchanges
If it has been over 30 days since your purchase was made, you are invited to bring it in and exchange it for an item of greater or equal value. To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.Refunds
For Online Orders: We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.